Payment & Refund

1. Payment

By default prices for all products are fixed in US dollars but you can select other available currency - British pound, Euro, Russian rubles.

Payments also can be made by VISA, JCB, Diners Club, Union Card, American Express cards at 2Checkout, Inc.- this  is an authorized retailer of goods provided by Russian Crafts. It allows to make payments as well through the PayPal service and to accept electronic checks.

CyberPlat payment systemThrough the CyberPlat payment gateway we accept payment made by credit cards of the following payment systems VISA, MasterCard, JCB, Diners Club, Union Card. Payment is processed in secure mode.

VisaMasterCardDinerClubEuroCard

 

2Checkout payment systemPayments also can be made by VISA, JCB, Diners Club, Union Card, American Express cards at 2Checkout, Inc.- this  is an authorized retailer of goods provided by Russian Crafts. It allows to make payments as well through the PayPal service and to accept electronic checks.

PayPal payment serviceIn any time you can finish checkout procedure clicking this button. PayPal Express Checkout allows to make order even faster than you ever experinced - you will not have to registrate and to enter your addresses.  When you select this way of payment you will be redirected to your PayPal account.

2. Refund policy

We want you to be completely satisfied with your purchase from Russian Crafts.

If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 120 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.

3. Security of purchase and payment

Russian Crafts site uses modern security technologies to protect personal information of our site visitors. All information that users enter into form fields during ordering process is sent in encrypted state using Secure Socket Layer (SSL) technology, the site is authenticate with a SSL Certificate from Thawte.com

To be sure that your transaction with us is secure is by looking for a little key or lock icon toward the bottom of your browser during checkout process or registration process so sensitive information you send us is protected by encrypting.

4. Privacy

The Russian Crafts is committed to protecting your privacy.
This privacy statement discloses what information we gather about you when you visit the russian-crafts.com Site and describes how we use that information. Our policy is to keep the personal information we receive from our Site completely confidential and used solely for internal purposes. We will not share your personal information with any other parties.

Collection of your Personal Information:

The personal information we collect may include your name, title, company or organization name, e-mail, phone. We may collect certain information about your visit, such as type of browser you use; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our Site. This information is used to help improve the Site and administer the Site.

Use of your Personal Information:

The personal information collected on this Site will be used to provide the services you have requested.
We may use your personal information to provide you with important information about the product or service that you are using, including critical updates and notifications. Additionally, we may send you information about other Russian Crafts products and services.

Questions:

If you have any questions about this Privacy Statement or concerns about the way we process your Personal Data, please contact us using the Contact Us form.

We may occasionally modify this privacy statement. All such changes will be reflected on this web page.

5. Security

Russian Crafts site uses modern security technologies to protect personal information of our site visitors. All information that users enter into form fields during ordering process is sent in encrypted state using Secure Socket Layer (SSL) technology, the site is authenticate with a SSL Certificate at RapidSSL.com

To be sure that your transaction with us is secure is by looking for a little key or lock icon toward the bottom of your browser during checkout process or registration process so sensitive information you send us is protected by encrypting.